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TICKET SUPPORT

Having Trouble Accessing Your Tickets?

I forgot my Ticketmaster Login information
If you are a Valour FC Season Ticket Member, please click here to reset your password using the email you provided: https://am.ticketmaster.com/valour/interstitial-oauth-signup

If you purchased Valour FC single game tickets on ticketmaster.ca , please click here to reset your password: https://identity.ticketmaster.ca/passwordreset/init

I am logged in, but can’t see my Season tickets or tickets for the Inaugural game in the app
You can also access your tickets at https://am.ticketmaster.com/valour
If you still don’t see your tickets, then please contact fanservices@valourfootball.club

I am at the stadium and can’t access my tickets
If you are at the Stadium and it’s matchday, please head to our box office for support. Please give yourself ample time to arrive at the box office earlier to avoid delays.

I don’t have a Ticketmaster account, can I still access my tickets?
Yes! You must create a new Ticketmaster account or login with your pre-existing Ticketmaster account. If you can’t remember your password please click the forgot password link.

I am a fan of a different club can I still access away tickets? 
Yes! If you are visiting Investors Group Field, you will need to navigate to the Valour FC experience by clicking your club logo and switching to Valour FC or select Valour FC as your favourite club under your Profile Preferences. From there you can login with Ticketmaster to access your tickets.

How do I connect or access my tickets?
Please visit https://valourfc.canpl.ca/mobile-tickets for step-by-step instructions.

Need more support?
For Valour FC Ticket support, please contact fanservices@valourfootball.club